Metric Sherpa, Inc. is an independent research and advisory firm that provides access to industry analysts, consultants, insights, tools, and resources, enabling businesses to optimize their contact center and support teams.
Aimiable has undergone SOC2 certification process and is now aligned with all SOC2 requirements. Our customers should feel comfortable that we ensure that we store and process client data in a secure manner.
Aimiable is partnering with Support Driven, the community dedicated to Customer Support as a career. Support Driven is an online community of more than 9000 members who care deeply about support.
Aimiable launched a Podcast dedicated to leaders of Customer Support operations. Called "Support Ops Stories", the podcast will mostly focus on real life stories of CS leaders and the human element of the career in support.